ATMET Chat pricing.
Pick the plan that fits your business — with an online store or without one
On Shopify, store plans are billed in US dollars.
Choose the right plan for your store
Pick your platform and billing cycle, then choose a plan
Prices are before 15% VAT. Yearly is billed once by Salla or Zid: 12 months for the price of 11 — one free month on every plan. Shopify bills monthly.
Plus
Ideal for growing stores starting their automation journey
What's included:
- ATMET Chat channels or the official WhatsApp API
- New order notifications
- Order status update notifications
- Abandoned cart notifications
- Review request notifications
- Post-review notifications (custom 1–5 stars)
- Time-limited coupons in templates
- ATMET Chat widget — WhatsApp button
- WhatsApp marketing campaigns to your customers
- “Revenue from ATMET” — orders placed within 7 days of your message reaching the customer
- A weekly WhatsApp report of what ATMET Chat did for your store — in the weeks with results worth reporting
- Keyword auto-replies
- Messages with buttons in workflows that start from a customer message, each button its own branch (official connection)
- Conditions on the customer message inside a workflow
Pro
For professional stores that want maximum automation
What's included:
- +All Plus features
- Customer birthday notifications
- AI customer service on WhatsApp
- Time-limited coupons in the customer’s name
- New-order alerts for your team
- ATMET Chat widget — WhatsApp button or AI assistant inside your store
- The AI assistant in your store tracks an order by its number — its status, and the tracking link when there is one
- WhatsApp groups in your inbox (ATMET Chat channels)
- Campaigns from an Excel/CSV file
Ultra
For stores that want automation they build themselves
What's included:
- +All Pro features
- Custom automation workflows you build yourself
- Workflows triggered by orders and carts
- A follow-up a chosen number of days after the order — to bring the customer back
- Wait steps inside a workflow
- AI labelling — reads the conversation and applies the label that fits
- Automatic hand-off to the right teammate
- Team performance stats — reply speed and conversations handled per teammate
- New customer welcome — a message the first time they sign up in your store
- WhatsApp button + AI assistant together on your store — instead of choosing one
- Your team chats live with shoppers inside the store widget — answering from your inbox
- Understands the images, voice notes and PDFs customers send — switch it on in AI settings
- Back-in-stock alerts — see who is waiting and notify them when it returns
Custom
Full custom automation — custom bot, digital products, and special integration
What's included:
- +All Pro features — plus any Ultra feature by agreement
- Fully custom bot for your store
- Digital product support with auto-delivery
- Integration with any external system or app
- Custom development per your needs
- Dedicated 24/7 technical support
No online store? ATMET Chat for your business
For any business without a Salla, Zid or Shopify store: WhatsApp chats, campaigns, and an AI that answers from your files. Sign up directly and try it free for 14 days, no card needed.
See what ATMET Chat does for your business →
Annual is billed once: 12 months for the price of 11 — one free month on every plan. Prices are in Saudi riyals.
Plus
For a business getting its WhatsApp chats and campaigns in order
What's included:
- A WhatsApp inbox for you and your team
- ATMET Chat channels or the official WhatsApp API
- Contacts import, with their consent confirmed
- WhatsApp marketing campaigns to your customers
- Campaigns from an Excel/CSV file
- Keyword auto-replies
- Messages with buttons in workflows that start from a customer message, each button its own branch (official connection)
- Conditions on the customer message inside a workflow
Pro
An AI that answers your customers from your business information
What's included:
- +All Plus features
- AI customer service on WhatsApp
- Knowledge base — the AI answers from your files: PDFs, images, videos and text
- WhatsApp groups in your inbox (ATMET Chat channels)
Ultra
For a business that wants the most automation
What's included:
- +All Pro features
- Understands the images, voice notes and PDFs customers send — switch it on in AI settings
- AI labelling — reads the conversation and applies the label that fits
- Custom automation workflows you build yourself (Beta)
- Team performance stats — reply speed and conversations handled per teammate
What each kind of account gets
Have a Salla, Zid or Shopify store? The store plans are yours. No store? The business plans are. Each cell names the plan a feature starts on; the plans above it include it too.
| Feature | Online store | No online store |
|---|---|---|
| A WhatsApp inbox for you and your team | Plus | Plus |
| ATMET Chat channels or the official WhatsApp API | Plus | Plus |
| WhatsApp marketing campaigns to your customers | Plus | Plus |
| Campaigns from an Excel/CSV file | Pro | Plus |
| Contacts import, with their consent confirmed | Businesses only | Plus |
| Keyword auto-replies | Plus | Plus |
| AI customer service on WhatsApp | Pro | Pro |
| Knowledge base — the AI answers from your files: PDFs, images, videos and text | Businesses only | Pro |
| WhatsApp groups in your inbox (ATMET Chat channels) | Pro | Pro |
| Understands the images, voice notes and PDFs customers send — switch it on in AI settings | Ultra | Ultra |
| AI labelling — reads the conversation and applies the label that fits | Ultra | Ultra |
| Custom automation workflows you build yourself | Ultra | UltraBeta |
| Team performance stats — reply speed and conversations handled per teammate | Ultra | Ultra |
| New order notifications | Plus | Needs a store |
| Order status update notifications | Plus | Needs a store |
| Abandoned cart notifications | Plus | Needs a store |
| Review request notifications (Salla & Zid) | Plus | Needs a store |
| Customer birthday notifications (Salla & Zid) | Pro | Needs a store |
| Time-limited coupons in the customer’s name | Pro | Needs a store |
| ATMET Chat widget — WhatsApp button | Plus | Needs a store |
| The AI assistant inside your store | Pro | Needs a store |
| Back-in-stock alerts — see who is waiting and notify them when it returns | Ultra | Needs a store |
| New customer welcome — a message the first time they sign up in your store | Ultra | Needs a store |
Questions before you subscribe
What store owners and businesses ask before they pay.
Store plans: 7 days on Salla, Zid and Shopify. The trial starts the day you install ATMET Chat from your platform’s app store. Business plans, for a business without a store: 14 days with every Ultra feature, and no card needed.
Store: you subscribe to your plan where you installed ATMET Chat — the Salla or Zid app store, or ATMET Chat’s account page on Shopify — and that platform bills you. If you don’t subscribe, the plan’s features stop; on Shopify your store stays on ATMET Free, at no charge, which keeps the WhatsApp button on your storefront. Business: The trial gives you every Ultra feature for 14 days and asks for no card, so nothing is charged automatically. To keep going, pick a plan on your dashboard’s Account page and pay by card (mada, Visa or Mastercard) or Apple Pay. If your card is saved, the plan renews on it automatically; if not, you pay again before each term ends. If you don’t pay, the plan’s features stop, your WhatsApp number is disconnected from ATMET Chat, and your data is kept for 30 days in case you pay and come back.
You pay once a year: 12 months for the price of 11, one free month on every plan. Yearly plans are in the Salla and Zid app stores, and on the business plans, paid from your dashboard. Shopify bills every 30 days, so Shopify stores pay monthly.
Only for messages sent over the official connection (WhatsApp API): Meta charges for template messages such as campaigns, and for replies after the first 1,000 each month per number. You pay Meta directly from the payment method on your WhatsApp Business account, and ATMET adds no markup. Messages over ATMET Chat channels carry no Meta charge.
Meta’s message prices by country →Yes, you use your business’s own number. ATMET Chat channels connect it as a linked device, like WhatsApp Web, so the app on your phone keeps working as usual. The official connection (WhatsApp API) keeps the app working if your number is on the WhatsApp Business app. A number that is not on the WhatsApp Business app moves to the official connection when you register it there, and stops working in the app.
No. The price shown on each business plan is exactly what you pay, in Saudi riyals, with no VAT added.
The business plans: choose «Business without a store» at the top of this page. They are for a business with no Salla, Zid or Shopify store, and you sign up directly with your WhatsApp number. Features that run on store data — order notifications, abandoned carts and review requests — are only on the store plans.
ATMET Chat for businesses →
