ATMET Chat: WhatsApp for your Zid store.
An app in the Zid app store that sends your customers order confirmations and status updates on WhatsApp, which can carry the Zid invoice, reminds them of the carts they left and asks them for a review. From Pro, it also answers them with AI from your store’s data.
7-day free trial on every plan · Paid through Zid
Last updated: 15 October 2026
What does ATMET Chat do in your Zid store?
It reads your products, customers and orders from Zid, and sends your customers on WhatsApp the messages you switch on, in your own words. Each feature names the plan it starts on, and the free trial opens all of them.
Order confirmations and status updates
When an order is placed in your Zid store, your customer gets a confirmation. Each time the order’s status changes, they get a message in your own words for that status, naming it the way Zid shows it.
The Zid invoice with the order message
If invoices are switched on in your Zid store, you can attach the order’s invoice as a PDF to the order message over the official connection, so it reaches your customer as a file they keep.
Abandoned cart reminders
When a customer leaves a cart in your store, they get a WhatsApp reminder, which can carry a time-limited discount coupon that ATMET Chat creates in your Zid store.
How cart recovery works →Review requests and review replies
When the order is marked «تم التوصيل» (delivered), ATMET Chat asks your customer to review it, with their order’s link in Zid. ATMET Chat checks your store’s Zid reviews every half hour, so the customer gets a reply that changes with the number of stars, from 1 to 5.
Campaigns to your store’s customers
Send a WhatsApp campaign to your Zid customers or to shoppers who left a cart, on a Meta-approved template over the official connection. From Pro: campaigns from an Excel or CSV file you upload.
All about WhatsApp campaigns →A WhatsApp button on your storefront
Zid adds the ATMET Chat widget to your storefront when you install, and you control it and pick its look from the ATMET Chat dashboard, without touching your store’s code. From Pro: an AI assistant in your store instead of the button.
AI customer service
Answers your customers on WhatsApp around the clock from your store’s products and policies, and hands the chat to your team when it needs a person. The AI assistant in your store tracks an order by its number.
How the AI agent works →Birthday wishes and coupons in the customer’s name
A birthday message on the date your customer saved in Zid, and discount coupons that carry the customer’s own name.
Back-in-stock from Zid’s own list, a welcome, and your own workflows
When a sold-out product returns, the people on Zid’s own «notify me» list for it who left a phone number get a WhatsApp alert. Plus a welcome message the first time a customer signs up in your store, and workflows that start from an order, a cart or a customer’s message.
How do you install ATMET Chat from the Zid app store?
From the app’s page in Zid to the first message your customers get.
Open ATMET Chat’s page in the Zid app store
Press the subscribe button and pick your plan, monthly or yearly. Every plan starts with a 7-day free trial, and you pay through Zid.
Approve the app’s permissions
Zid shows you the data ATMET Chat needs before you approve. ATMET Chat then imports your products and customers from your store, and your new orders reach it from Zid.
Open ATMET Chat inside Zid
Once you approve, ATMET Chat opens with you already signed in, no password needed, and you can open the whole of it from inside your Zid dashboard.
Connect your store’s WhatsApp number
Scan the code to link ATMET Chat channels, connect the official WhatsApp API through Meta, or both.
Switch on the messages you want
Order, abandoned cart and review request messages all start switched off: you turn on the ones you want and write them in your own words.
How much does ATMET Chat cost on Zid?
Three plans you buy in the Zid app store, monthly or yearly. The yearly plan is 12 months for the price of 11.
Plus
Order, cart and review messages, and campaigns to your customers
or 539 SAR / year
7-day free trial
- New order notifications
- Order status update notifications
- Abandoned cart notifications
- Review request notifications
- WhatsApp marketing campaigns to your customers
Pro
Adds AI customer service
or 1,089 SAR / year
7-day free trial
- All Plus features
- AI customer service on WhatsApp
- Customer birthday notifications
- Time-limited coupons in the customer’s name
- Campaigns from an Excel/CSV file
Ultra
Adds automation you build yourself
or 2,739 SAR / year
7-day free trial
- All Pro features
- Custom automation workflows you build yourself
- New customer welcome — a message the first time they sign up in your store
- Back-in-stock alerts — see who is waiting and notify them when it returns
- Understands the images, voice notes and PDFs customers send — switch it on in AI settings
Prices are before 15% VAT. Zid shows them on the app’s page with VAT included.
You pick your plan and pay for it in Zid, and the free trial opens every Ultra feature.
Compare every feature on the pricing page
Need a custom bot or a special integration? Contact us
Questions from Zid merchants
What Zid merchants ask before installing ATMET Chat.
Yes. Its name in the Zid app store is «أتمت شات - ذكاء للواتساب» (ATMET Chat - AI for WhatsApp). You install it from there, and Zid bills the subscription.
Plus is 49 SAR, Pro 99 SAR and Ultra 249 SAR a month. Yearly is 12 months for the price of 11: 539 SAR, 1,089 SAR and 2,739 SAR. These prices are before 15% VAT; the app’s page in Zid shows them with VAT included.
Every plan and feature →Yes: 7 days on every plan, as the app’s page in Zid says. The trial opens every Ultra feature, and you choose your plan and pay for it in Zid.
Yes. Once you approve the app, ATMET Chat opens with you already signed in, and the whole of it — inbox, messages, campaigns and settings — opens inside your Zid dashboard.
On Ultra, ATMET Chat reads Zid’s own list every night, and when the product is back it alerts the people on it who left a phone number, on WhatsApp. It only reads the list: nothing in Zid changes, and Zid keeps sending its own email to those people.
Yes, you use your store’s own number. ATMET Chat channels connect it as a linked device, like WhatsApp Web, so the app on your phone keeps working as usual. The official connection (WhatsApp API) keeps the app working if your number is on the WhatsApp Business app. A number that is not on the WhatsApp Business app moves to the official connection when you register it there, and stops working in the app.
Only for messages sent over the official connection (WhatsApp API): Meta charges for template messages such as campaigns, and for replies after the first 1,000 each month per number. You pay Meta directly from the payment method on your WhatsApp Business account, and ATMET adds no markup. Messages over ATMET Chat channels carry no Meta charge.
Meta’s message prices by country →Try ATMET Chat in your Zid store
7-day free trial on every plan, from the Zid app store.
A question before you install? Contact us