WhatsApp automation for your Salla, Zid or Shopify store
From AI-powered customer service (from the Pro plan), to automated notifications, to smart coupons — everything connected to your Salla, Zid or Shopify store.
No credit card required
Everything your store needs in one platform
Deep integration with Salla, Zid and Shopify gives our system complete knowledge of your store and customers.
AI Customer Service System
Replies to your store customers in the Saudi dialect instantly, and understands the full conversation context. Knows the customer’s name, orders, order details, and store products. You can add custom internal guidance for specific products. When needed, automatically transfers the conversation to you with a full summary.
Full Notification Automation
Order creation, status update and abandoned carts — and on Salla and Zid, review request, post-review reply customized by star rating, and customer birthday. All personalized with the customer’s name and order details.
Smart Coupon System
Add a time-limited discount code to your notification templates. The code is automatically created with the customer’s name (e.g., Musab-1763) to give the impression it’s made just for them. The coupon is automatically deleted right after use.
ATMET Chat widgets
Add a WhatsApp button widget to your website corner to open a direct conversation with your store number. Or add an AI assistant widget to instantly reply to your website visitors.
Marketing Campaigns
Create bulk WhatsApp campaigns for your customers with smart templates and time-limited discount coupons in each customer’s name.
Just arrived for your store
Features we added in September and October 2026. Each one names the plan it starts on, and the free trial opens every one that is live.
The new store assistant on your website
It answers your visitors from your products and policies, gives a customer their order status from the order number in “Track my order”, shows suggested questions to tap, and greets visitors on a product page if you switch on the proactive greeting. On Ultra, your team also answers visitors live inside the assistant’s window.
Learn from your chats
When you connect your number, ATMET Chat reads your recent chats with customers once, writes from them whatever you left empty in your AI assistant’s instructions, then deletes the chats.
Template library and “Write with AI”
Pick a ready WhatsApp template from the template library, or describe the message in your own words and the AI writes up to three drafts for you to choose from and edit. For templates on the official WhatsApp API.
ATMET Chat reports on WhatsApp
On Sunday a PDF report of your week with ATMET Chat arrives on WhatsApp, and in strong months a monthly summary too. A quiet week sends no report.
ATMET Chat inside the Salla, Zid and Shopify admin
The app opens inside your store’s Salla, Zid or Shopify admin, so you run ATMET Chat from the same place you run your store.
WhatsApp catalog
Your store’s products in the WhatsApp catalog linked to your number, kept up to date with your store.
Phone and browser alerts
An alert for every new chat on your phone or browser, even with the dashboard closed.
Campaign click tracking
See which of your customers tapped your campaign’s link. For campaigns on the official WhatsApp API.
Choose the right plan for your store
Pick your platform and billing cycle, then choose a plan
Prices are before 15% VAT. Yearly is billed once by Salla or Zid: 12 months for the price of 11 — one free month on every plan. Shopify bills monthly.
Plus
Ideal for growing stores starting their automation journey
What's included:
- ATMET Chat channels or the official WhatsApp API
- New order notifications
- Order status update notifications
- Abandoned cart notifications
- Review request notifications
- Post-review notifications (custom 1–5 stars)
- Time-limited coupons in templates
- ATMET Chat widget — WhatsApp button
- WhatsApp marketing campaigns to your customers
- “Revenue from ATMET” — orders placed within 7 days of your message reaching the customer
- A weekly WhatsApp report of what ATMET Chat did for your store — in the weeks with results worth reporting
- Keyword auto-replies
- Messages with buttons in workflows that start from a customer message, each button its own branch (official connection)
- Conditions on the customer message inside a workflow
Pro
For professional stores that want maximum automation
What's included:
- +All Plus features
- Customer birthday notifications
- AI customer service on WhatsApp
- Time-limited coupons in the customer’s name
- New-order alerts for your team
- ATMET Chat widget — WhatsApp button or AI assistant inside your store
- The AI assistant in your store tracks an order by its number — its status, and the tracking link when there is one
- WhatsApp groups in your inbox (ATMET Chat channels)
- Campaigns from an Excel/CSV file
Ultra
For stores that want automation they build themselves
What's included:
- +All Pro features
- Custom automation workflows you build yourself
- Workflows triggered by orders and carts
- A follow-up a chosen number of days after the order — to bring the customer back
- Wait steps inside a workflow
- AI labelling — reads the conversation and applies the label that fits
- Automatic hand-off to the right teammate
- Team performance stats — reply speed and conversations handled per teammate
- New customer welcome — a message the first time they sign up in your store
- WhatsApp button + AI assistant together on your store — instead of choosing one
- Your team chats live with shoppers inside the store widget — answering from your inbox
- Understands the images, voice notes and PDFs customers send — switch it on in AI settings
- Back-in-stock alerts — see who is waiting and notify them when it returns
Custom
Full custom automation — custom bot, digital products, and special integration
What's included:
- +All Pro features — plus any Ultra feature by agreement
- Fully custom bot for your store
- Digital product support with auto-delivery
- Integration with any external system or app
- Custom development per your needs
- Dedicated 24/7 technical support
Frequently Asked Questions — ATMET Chat
Yes, ATMET Chat connects directly to all three platforms. It automatically imports order data, product info, and customer details — no complex manual setup required.
The system is fully configured upon sign-up. It knows your products, prices, return and shipping policies — and replies to your customers instantly in your tone. When needed, it escalates the conversation to you with a full summary.
You do not need a new number. There are two ways to connect and we recommend turning on both: ATMET Chat channels, which is completely free and runs on our own servers, and the official WhatsApp API connection certified by Meta, which carries bulk sending and interactive messages. ATMET puts no cap on how many customers you message: Meta sets a daily limit for your business portfolio, and ATMET sends each campaign at a steady pace. Either way you keep using the WhatsApp Business app on your phone with the same number at the same time.
A single notification is sent one hour after the cart is abandoned — with a personalized discount coupon in the customer's name. This sequence is fully customizable from the dashboard — timing, number of messages, and coupon format.
Yes. Every plan starts with a 7-day free trial on Salla, Zid and Shopify. The trial starts the day you install ATMET Chat from your platform’s app store.
On Salla and Zid, yes: annual is billed once in their app stores and gives you 12 months for the price of 11 — one free month on every plan: Plus 539 SAR, Pro 1,089 SAR, Ultra 2,739 SAR a year. Shopify bills every 30 days, so Shopify stores pay monthly.
Connecting your store takes just 2 minutes to get started. The system automatically imports everything and you can use all available features immediately.
Ready to automate your store?
Connect your store to WhatsApp and let ATMET Chat grow your sales and save you time.
No credit card required