ATMET Chat: WhatsApp for your Shopify store.
An app in the Shopify App Store that sends your customers order confirmations and status updates on WhatsApp and reminds them of the checkouts they left. From Pro, it also answers them with AI from your store’s data.
7-day free trial on every plan, then a free plan with the WhatsApp button · Billed in USD through Shopify
Last updated: 15 October 2026
What does ATMET Chat do in your Shopify store?
It reads your products, customers and orders from Shopify, and sends your customers on WhatsApp the messages you switch on, in your own words. Each feature names the plan it starts on, and the free trial opens all of them.
Order confirmations and status updates
When an order is placed in your Shopify store, your customer gets a confirmation. Each time the order’s status changes, such as paid or shipped, they get a message in one wording of yours, sent with every status update, and you can put the new status’s name in it.
Abandoned checkout reminders
When a customer leaves checkout without placing the order, they get a WhatsApp reminder, which can carry a single-use discount code that ATMET Chat creates in your Shopify store.
How cart recovery works →Campaigns to your store’s customers
Send a WhatsApp campaign to your Shopify customers or to shoppers who left checkout, on a Meta-approved template over the official connection. From Pro: campaigns from an Excel or CSV file you upload.
All about WhatsApp campaigns →A WhatsApp button on your storefront
ATMET Chat adds its widget to your storefront when you install, without editing your theme, and you control it and pick its look from the ATMET Chat dashboard. From Pro: an AI assistant in your store instead of the button.
AI customer service
Answers your customers on WhatsApp around the clock from your store’s products and policies, and hands the chat to your team when it needs a person. The AI assistant in your store tracks an order by its number.
How the AI agent works →Coupons in the customer’s name, and order alerts for your team
Discount codes that carry the customer’s own name, and a WhatsApp alert to your staff for every new order in your store.
Back-in-stock, a welcome, and your own workflows
A WhatsApp alert for everyone waiting on a sold-out product when it is back in stock, a welcome message for every new customer in your store, and workflows that start from an order, a cart or a customer’s message. On Shopify the alert is per product rather than per size or colour, and the welcome can arrive beside a first order’s confirmation, because a guest checkout creates a new customer.
How do you install ATMET Chat from the Shopify App Store?
From the app’s page in Shopify to the first message your customers get.
Open ATMET Chat’s page in the Shopify App Store
Press Install. Installing starts your 7-day free trial with every Ultra feature.
Approve the app’s permissions
Shopify shows you the data ATMET Chat needs before you approve. ATMET Chat then imports your products and customers from your store, and your new orders reach it from Shopify.
Use ATMET Chat inside Shopify admin
ATMET Chat opens with you already signed in, the whole of it inside your Shopify admin.
Connect your store’s WhatsApp number and switch on your messages
Scan the code to link ATMET Chat channels, connect the official WhatsApp API through Meta, or both. Order and abandoned checkout messages start switched off: you turn on the ones you want and write them in your own words.
Pick your plan
Choose your plan on ATMET Chat’s Account page, and Shopify bills it in US dollars every 30 days. If your trial ends before you choose, your store stays on ATMET Free with the WhatsApp button.
How much does ATMET Chat cost on Shopify?
Three plans in US dollars, billed by Shopify every 30 days, and ATMET Free at no charge.
Plus
Order and abandoned cart messages, and campaigns to your customers
7-day free trial
- New order notifications
- Order status update notifications
- Abandoned cart notifications
- WhatsApp marketing campaigns to your customers
Pro
Adds AI customer service
7-day free trial
- All Plus features
- AI customer service on WhatsApp
- Time-limited coupons in the customer’s name
- Campaigns from an Excel/CSV file
Ultra
Adds automation you build yourself
7-day free trial
- All Pro features
- Custom automation workflows you build yourself
- New customer welcome — a message the first time they sign up in your store
- Back-in-stock alerts — see who is waiting and notify them when it returns
- Understands the images, voice notes and PDFs customers send — switch it on in AI settings
ATMET Free
$0/ monthATMET Chat widget — WhatsApp button
When your 7-day free trial ends without a plan, your store stays on ATMET Free: the WhatsApp button stays on your storefront, and the inbox, messages, campaigns and AI stop until you pick Plus, Pro or Ultra.
Shopify bills in US dollars every 30 days, so there is no yearly plan on Shopify.
You pick your plan on ATMET Chat’s Account page after installing, and the free trial opens every Ultra feature.
Compare every feature on the pricing page
Need a custom bot or a special integration? Contact us
Questions from Shopify merchants
What Shopify merchants ask before installing ATMET Chat.
Yes. Its name on the Shopify App Store is “ATMET Chat ‑ AI for WhatsApp”, by ATMET. You install it from there, and Shopify bills the subscription.
Plus is $13.07, Pro $26.40 and Ultra $66.40 a month, and ATMET Free is $0. Shopify bills in US dollars every 30 days, so there is no yearly plan on Shopify.
Every plan and feature →Yes: 7 days, and it opens every Ultra feature. When it ends, you pick a plan on ATMET Chat’s Account page and Shopify bills it. If you don’t pick one, your store stays on ATMET Free, at no charge: the WhatsApp button stays on your storefront, and the inbox, messages, campaigns and AI stop until you pick a plan.
Review requests, review replies and birthday messages are for Salla and Zid stores. Shopify has no built-in product reviews (they live in separate review apps), its orders carry no review link, and its customers have no birthday field, so ATMET Chat has nothing to send them from. Everything else on this page works on Shopify.
Inside your Shopify admin. ATMET Chat opens there with you already signed in, the whole of it — inbox, messages, campaigns and settings.
Yes, you use your store’s own number. ATMET Chat channels connect it as a linked device, like WhatsApp Web, so the app on your phone keeps working as usual. The official connection (WhatsApp API) keeps the app working if your number is on the WhatsApp Business app. A number that is not on the WhatsApp Business app moves to the official connection when you register it there, and stops working in the app.
Only for messages sent over the official connection (WhatsApp API): Meta charges for template messages such as campaigns, and for replies after the first 1,000 each month per number. You pay Meta directly from the payment method on your WhatsApp Business account, and ATMET adds no markup. Messages over ATMET Chat channels carry no Meta charge.
Meta’s message prices by country →Try ATMET Chat in your Shopify store
7-day free trial on every plan, from the Shopify App Store.
A question before you install? Contact us